SoulSkin

Policies

Warranty

Five years on every device, two years on the stand.

Draft — to be completed

What's covered

Manufacturing defects in materials and workmanship for five years from delivery on devices, and two years on the stand.

What isn't

Normal wear, accidental damage, water damage, unauthorised modification or repair, and use outside the stated operating conditions.

Making a claim

Contact us with your order number, a description of the issue and a photo or short video where useful. [Claim process and shipping responsibilities to be completed.]

Questions about this policy? Contact us.